Customer reviews :
Average mark given to hotel
7,5/10
170 reviews

Hotel recommended by
76 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
8,1 / 10

Quality of reception
8,0 / 10

cleanliness of the hotel
8,0 / 10

Size of rooms
8,6 / 10

Room sound insulation
7,0 / 10

Breakfast
6,2 / 10

Services available
6,5 / 10

General quality
7,1 / 10

Value for money
7,7 / 10


> Description of the hotel

Hotel Plateau Royale **

4555 Avenue du Parc H2V 4E4 Montreal
Metro : Mont-Royal
Official website


  2011-09-22 - Elena Olivencia - Average mark given to hotel :8/10  
  Deben mejorar el desyuno  
 

  2011-08-15 - Glen Phillips - Average mark given to hotel :6/10  
  I booked this hotel on the basis of location and cost. i don't need alot of frills, and therefore wasn't at all surprised at what i got...which was a basic room. an elevator would have helped in getting the bags to the room, but other than that, i didn't mind the daily climb. the desk person who checked me in was very professional and welcoming. i will probably stay at this hotel again in the future, as the "plateau" area of montreal is a great place to explore and enjoy.  
 

  2011-06-02 - Aditya Roy - Average mark given to hotel :7/10  
  This could be a good hotel, provided a few things could get changed. firstly, the reception of wi-fi in the room was really poor. the rooms which were kept at this price was at sub-terrain (basement) level - i don't have a problem with that, but it should have been revealed before booking. the magnetic strip of door card-key got dysfunctional and we were told to keep this away from electronic devices such as cellphone, which we did the next time - the problem still persisted. not a big deal - but we had to call for assistance in opening door each time we returned to hotel. the room where we stayed lacked sufficient electric power outlets. we had couple of camera's, and pcs. we had to disconnect main lights of the room to be able to connect our stuff. positive feedback: behavior of the staff was very good. the lady even accommodated us couple of hours before our scheduled check-in time, without any additional costs. overall, not value for money.  
 

  2011-02-10 - Anonymous - Average mark given to hotel :8/10  
  Oui, mais la propreté des tapis laisse à désirer: ex. longue bande de poussière accumulée le long des murs.  
 

  2010-11-15 - Anonymous - Average mark given to hotel :8/10  
  Si vous avez une voiture, faites attention car il n'y a pas de stationnement pour l'hôtel!  
 

  2010-10-24 - Carol Shorrock - Average mark given to hotel :9/10  
  We really enjoyed staying at the hotel but wished there were more chairs in the room to watch tv. for the price, it was a very nice, clean room and the breakfast was wonderful. we had one problem and they acted on it very quickly.  
 

  2010-09-02 - Anonymous - United States - Average mark given to hotel :6/10  
  We paid far too much for this substandard room. but it was nascar weekend in montreal and nothing else was to be found. everyone was pleasant however!  
 

  2010-08-12 - Anonymous - United States - Average mark given to hotel :7/10  
  The room was clean, spacious and quiet but very stark. it appeared as though it was thrown together at the last minute to rent out on a busy weekend. there was a very comfortable queensize bed with only a single lamp and night table on one side of the bed. so, the room was dark. there was nothing on any of the walls such as paintings or photographs so the first impression was very unwelcoming.  
 

  2010-07-25 - Anonymous - United States - Average mark given to hotel :8/10  
  Breakfast could use more variety, fruits perhaps.  
 

  2010-05-30 - Anonymous - France - Average mark given to hotel :7/10  
  Attention à la chambre 18 isolation sonore très très mauvaise avec le bar qui se trouve juste à coté.  
 

  2010-03-24 - Richard Wells - Canada - Average mark given to hotel :8/10  
  Folks at the desk were wonderful, helpful and very pleasant. would recommend to others.  
 

  2009-12-17 - Anonymous - United States - Average mark given to hotel :6/10  
  Inadequate heat, no hot water in a.m., stained bed covers, no clock.  
 

  2009-11-23 - Parveen Qureshi - United States - Average mark given to hotel :5/10  
  The hotel is located in an exceptional location, upon entering we weren't welcome and were provided a basement room, the interior was cheap with curtains falling, the breakfast had cheap coffee, muffin, and cereals only, the price paid was way to high for it. compare to the u.s. the canadians need to step up the notch.  
 

  2009-10-01 - Anonymous - United States - Average mark given to hotel :9/10  
  Front desk staff was exceptional  
 

  2009-08-28 - Anonymous - France - Average mark given to hotel :8/10  
  Ameliorer la qualite du petit-dejeuner : ajouter jambon, fromage, fournir le lait en plus grande quantite, proposer des bagels saint-viateur et du frimage a la creme  
 

  2009-07-21 - Anonymous - France - Average mark given to hotel :7/10  
  Il faudrait préciser qu'il est très difficile de garer son véhicule à proximité de l'hôtel  
 

  2009-05-29 - Alfredo Jorge Santos Martinho - France - Average mark given to hotel :6/10  
  Un tout petit effort de plus et ce serait tellement mieux... il reste un très bon rapport qualité-prix!  
 

  2008-12-04 - Anonymous - United States - Average mark given to hotel :9/10  
  If you are in montreal for the nightlife, this hotel is in an excellent location, right smack dab in the middle of the "plateau/main" area with the hippest shops, restaurants and clubs. the staff were friendly and did everything they could to accomodate, including putting me in a very large room with a street view when i requested one. this hotel does not have a ton of amenities to offer but the place really isn't about that. it's about offering a clean, safe place to lay your head after a day (or night) of taking in beautiful montreal and the rates are hard to beat! downsides are the "breakfast" which is basically just a few cold cereal options, bread to toast or muffins and the five-floor hotel has no elevator, but these inconveniences pale in comparison to the bargain you're getting on comfort, location and price.  
 

  2008-10-22 - Anonymous - Canada - Average mark given to hotel :7/10  
  Ajouter jus fruits et fromage au déjeuner  
 

  2008-10-22 - Gérard Alost - Canada - Average mark given to hotel :10/10  
  Nous ne pouvons que vous dire de continuer votre excellent service et à remercier le personnel de leur travail bien fait. félicitation, nous nous ferons un plaisir d'y revenir. nous donnerons l'adresse à nos amis qui veulent aller pour quelques jours à montréal, l'endroit est vraiment bien situé et surtout très facile d'accès.  
 

  2008-10-15 - Matthew Brady - United Kingdom - Average mark given to hotel :9/10  
  I really loved this hotel. the staff were excellent, the location was fantastic and the service and welcome that we received was friendly and warm. we really enjoyed our stay. the only small downside was that there was some noise from the rooms above but this can't be helped!  
 

  2008-08-16 - Anonymous - United States - Average mark given to hotel :8/10  
  Hotel front desk very friendly and helpful. the worst part is parking. steet parking is meter 4 hrs max. must pay additional $20 per day for off street parking.  
 

  2008-08-12 - Yves Tison - France - Average mark given to hotel :8/10  
  L'accueil est sympa, la chambre spacieuse et climatisée, un wifi, un petit déjeuner en face de qualité, quartier calme, j'ai bien aimé.  
 

  2008-07-14 - Peter Joseph - Canada - Average mark given to hotel :9/10  
  This was a five story building with no elevators, should make people aware of this (stairs only). this was a surprise to us, apart from this issue it was a very comfortable and clean hotel  
 

  2008-06-27 - Sylvie Flobert - France - Average mark given to hotel :7/10  
  Attention pas d'ascenceur et pas de porteurs ! hotel à 4 étages donc pas pratique du tout pour faire suivre les valises ou pour les personnes à mobilité réduite. l'accueil est sympathique comme le sont les habita,ts de montréal. chambres et salle de bain très propres. pas situé en centre ville mais avec un arrêt de bus juste en face et une station de métro à 15 minutes de marche. 60 euros par nuit pour deux est largement suffisant pour la qualité des services offerts.  
 

  2008-06-23 - Gilbert Antimi - Italy - Average mark given to hotel :8/10  
  Unico disappunto sulla colazione. viene servita in un caffe di qulità molto piu bassa in confronto al hotel tramite un tagliando. e comunque mi hanno sempre fatto pagare, cosa molto sgradevole, non tanto per i soldi ma per la presa in giro. il personale dell'albergo è molto gentile e cordiale.  
 

  2008-06-13 - Nazar Ivaniv - United States - Average mark given to hotel :10/10  
  Just wanted to mention that staff was very helpful and courteous. i forgot something at the hotel and they were kind enough to express mail it to me the next morning. thanks!  
 

  2008-06-12 - Anonymous - Canada - Average mark given to hotel :7/10  
  Let people know of loud rooms, beside the karaoke bar...  
 

  2008-06-06 - Anonymous - United States - Average mark given to hotel :8/10  
  Assigned 5th floor room in building with no elevator. eccchh! also, can't open window in room for fresh air. on the positive side, very nice staff and very clean.  
 

  2008-06-01 - Anonymous - Canada - Average mark given to hotel :9/10  
  Grande porte ouvrable a l'arriere de la chambre, très pratique quand il fait beau. bon accueil a la réception et pas trop de bruit meme si c'est sur du parc. demander une chambre donnant sur la cour.  
 

  2008-04-08 - Anonymous - Canada - Average mark given to hotel :10/10  
  Hotel was excellent; it was clean, the staff very friendly, and the location is just north of downtown montreal. beds were very comfortable and the room quite large. just a few suggestions: hotel needs to have a do not disturb sign for the door, tissues, a wastebasket (aside from the one in the bathroom) and a coffemaker in the room. they do offer a hairdryer and iron if you ask. aside from that, no problems at all! very happy with this hotel.  
 

  2008-03-28 - Anand Anantharajah - Canada - Average mark given to hotel :8/10  
  Very nice bed  
 

  2008-03-20 - Chantal Cyr - Canada - Average mark given to hotel :8/10  
  La réceptionniste n'avait pas la monnaie à nous rendre car nous avons payé comptant. le site indiquait que nous pouvions disposer d'un lecteur dvd sur demande, mais il n'y en avait aucun. mis à part cela, nous avon apprécié notre séjour. merci.  
 

  2008-02-09 - Anonymous - Canada - Average mark given to hotel :9/10  
  I don't know if all the rooms are the same size, but if they are, i strongly recommend that a small table and at least two chairs be made available for the clients. also free coffee/tea service in the room would be nice. parking is definitely a big problem, it would be nice if parking accomodations were made accessible nearby. i know it's winter so maybe there is less of a problem in the summer.  
 

  2008-01-11 - Anonymous - Canada - Average mark given to hotel :8/10  
  The person at the desk was realyl really nice. he warned us when we parked ina bad location and was incrdible nice.  
 

  2007-11-08 - Anonymous - Canada - Average mark given to hotel :7/10  
  The major problem i had with this room was with the sound insulation. our room was right by the stairs and we could hear everyone walking down them in the morning. it was very loud. other than that, the value for your money is good. very basic, but a clean and spacious room.  
 

  2007-10-19 - Maurice Schickler - United States - Average mark given to hotel :10/10  
  The service is excellent  
 

  2007-10-13 - Anonymous - Canada - Average mark given to hotel :8/10  
  The only issue i had with the hotel was that the wireless internet was a little spotty at times. otherwise, i can't complain!  
 

  2007-10-07 - Eric Cazeaux - France - Average mark given to hotel :7/10  
  L'hôtel est très bien situé et les chambres spacieuses. il est regrétable que le petit déjeuner ne soit pas réellement compris (le forfait de 3.5$ au restaurant d'en face n'est pas suffisant). pour l'isolation des chambres, pas de problème avec le bruit de la circulation en revanche l'isolation des murs + planché bois n'est pas terrible. le wifi dans les chambres est pratique même s'il a souvert de pannes en fin de séjour, dommage. les personnes de l'accueil sont serviables même si un petit salon avec quelques chaises + tables serait le bien venue. au final, vu le prix pratiqué dans les autres hôtels, celui-ci est vraiment bien situé.  
 

  2007-10-06 - Anonymous - France - Average mark given to hotel :7/10  
  Isolation sonore avec les autres chambres peu satisfaisante. formule ptit déj servi au café d'en face de standing indigne de celui de l'hotel (et en plus pas totalement gratuit!!!)  
 

  2007-10-03 - Robert J. Cohan - United States - Average mark given to hotel :10/10  
  Arrived a day earlier than booked - they were very understanding of my mistake, and conveniently booked us into a great room for the three days. nice people make vacations very pleasant - thank you. sincerely, bob & pat  
 

  2007-09-27 - Catherine Corneau - France - Average mark given to hotel :9/10  
  Très bon rapport qualite prix - accueil sympathique  
 

  2007-09-25 - Anonymous - Canada - Average mark given to hotel :9/10  
  Malheureusement pas de bureau de travail dans la chambre , j'ai du travailler avec l'ordinateur sur les genoux; il n'y a pas d'ascenseur. l'acccueil à l'arrivée a été excellent, mais au départ, il a été nul.  
 

  2007-09-24 - Christiane Sabah - France - Average mark given to hotel :7/10  
  The hotel was still being decorated ,so we took it in that it would be better when all the works were completed;  
 

  2007-09-23 - Anonymous - Canada - Average mark given to hotel :9/10  
  This was a nice hotel for our purposes. we wanted a place to stay close to our daughter. we did not need a lot of services so this hotel worked out fine.  
 

  2007-09-21 - Marianne Sallin - Switzerland - Average mark given to hotel :8/10  
  Dommage, ai du insister pour recevoir les bons pour petit déjeuner. pas de petit déj. le 1er jour, reçus après.  
 

  2007-09-09 - Anonymous - United Kingdom - Average mark given to hotel :7/10  
  Tea/coffee making facilities would be nice, even if in the foyer. furniture was a bit on the big size for the room, but comfortable.  
 

  2007-09-07 - Rastislav Bvoc - Canada - Average mark given to hotel :6/10  
  Positives: rooms are nicely renovated, spotles clean, as well as the bathrooms in good location, close to down town. negatives: 5 story hotel without elevators, with only 6 parking spots, no recreational area.  
 

  2007-08-10 - Anonymous - United States - Average mark given to hotel :9/10  
  Very nice, large, quiet room. friendly and helpful staff. near bus which connects to place des arts and center of town. great value.  
 

  2007-08-10 - Anonymous - United States - Average mark given to hotel :9/10  
  The hotel was a great value. the people were warm and helpful and the location was perfect! i hope to stay here again on my next trip to montreal.  
 

  2007-08-09 - Anonymous - Canada - Average mark given to hotel :8/10  
  Hotel was good for 1-2 days stay  
 

  2007-08-02 - Anonymous - United States - Average mark given to hotel :9/10  
  Je recommanderai cet hotel a quelqu'un qui cherche un endroit pour dormir sans plus; il est propre et localisation parfaite, a proximite du metro. les services offerts sont presque inexistants.  
 

  2007-07-27 - Anonymous - Canada - Average mark given to hotel :9/10  
  Il n'y avait pas asser de stationnement